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Bamboo Bike Warranty

 

 

Bamboo Bike Limited Warranty

 

The Bamboo Bike Limited Warranty covers bamboo bicycles purchased directly from Meraki Cole Company, LLC.  Meraki Cole Company, LLC warrants to the original owner a bamboo bike free from defective materials and/or workmanship as follows:

  • Bamboo frame for three (3) years from the date of purchase
  • Bamboo bike for one year from the date of purchase

NOT COVERED BY THIS WARRANTY:

This limited warranty will be void in the event of the following and will not be covered:

  • Normal wear and tear
  • High performance riding, heavy off road riding, downhill riding and/or off jumps
  • Defects, failures, or malfunctions that result from:
    • Abuse, misuse, alteration, modification, accident and neglect
    • Improper assembly, installation or maintenance
    • Other abnormal, excessive or improper conditions or use

WARRANTY SERVICE PROCESS:

  1. Send an email to info@merakicole.com along with a short description, photo(s) of the problem and a copy of the purchase receipt.
  1. If we determine that the bamboo bike and/or frame purchased is defective and covered within the Bamboo Bike Limited Warranty period, then Meraki Cole Company, LLC will provide free replacement parts with the buyer being responsible for all shipping cost.

 

THE EXCLUSIONS FROM THIS LIMITED WARRANTY The only remedies you have against Meraki Cole Company, LLC for a defective bicycle are those described in this limited warranty (i.e., replacement of the bicycle and/or frame, at Meraki Cole Company, LLC’s discretion). ANY AND ALL OTHER CLAIMS YOU MIGHT OTHERWISE HAVE FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARE EXPRESSLY EXCLUDED UNDER THIS WARRANTY. THIS IS THE ONLY WARRANTY THAT MERAKI COLE COMPANY, LLC MAKES ON ITS BAMBOO BICYCLES. ANY WARRANTIES THAT MAY BE OTHERWISE IMPLIED BY LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. Meraki Cole Company, LLC makes no other warranty except what is outlined in this limited warranty.  SAFETY AND MAINTENANCE of the bamboo bike is the responsibility of the buyer.  Meraki Cole Company, LLC takes not responsibility or liability for any user that has personal injuries or damages that occur from riding the bamboo bicycle.